Index
How to View the Status of All Claims on File
Steps:
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Select View Coverage on the bottom right of the screen.
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Select Claims in the row of buttons toward the middle of the screen.
(See screenshot below for example view.)
How to Access Explanation of Benefits (EOB)
From Claims
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Select View Coverage on the bottom right of the screen.
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Select Claims in the row of buttons toward the middle of the screen.
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Click on the Claim ID next to the date of service you would like to view (far left column).
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Under the heading Payment Explanation, select View Document.
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In the pop-up screen, select View Document again.
(See screenshots in original guide for process flow.)
From Documents
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Select View Coverage on the bottom right of the screen.
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Select Documents in the row of buttons toward the middle of the screen.
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In the pop-up screen, select View Document next to the date of service you would like to view.
How to Change Password
Steps:
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Click My Profile in the upper left corner under the Allied National logo.
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Select the Change Password button under your login name.
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Enter the required fields and click Submit
How to Grant Access to Another User
Steps:
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Click My Profile in the upper left corner under the Allied National logo.
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Click the Add New Person button near the bottom right of the page.
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Enter the required fields and click Submit.
Note: You can only share access to your claims with someone else on the policy.
How to Opt-Out of Email Correspondence
Steps:
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Click My Profile in the upper left corner under the Allied National logo.
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Uncheck the box next to:
“Opt-in to receive email notifications for all member correspondence?” -
Click Submit.
